Privacy Policy

1. Introduction

WorldFlow AI, Inc. ("WorldFlow AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

Account Information

When you create an account or request a demo, we may collect your name, email address, company name, job title, and phone number.

Usage Data

We automatically collect information about how you interact with our Services, including API call metadata, feature usage patterns, performance metrics, and error logs. This data is used to improve reliability and performance.

Device Information

We may collect information about the device and browser you use to access our Services, including IP address, browser type, operating system, and referring URLs.

3. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Respond to your requests, comments, and questions
• Send you technical notices, updates, and security alerts
• Monitor and analyze usage trends to improve user experience
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with third-party vendors who help us operate our Services, such as cloud infrastructure providers, analytics services, and customer support tools. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your explicit consent or at your direction.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Role-based access controls and principle of least privilege
• Regular security audits and penetration testing
• SOC 2 Type II compliance framework
• Continuous monitoring and incident response procedures

While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy. When your data is no longer needed, we will securely delete or anonymize it.

You may request deletion of your personal data at any time by contacting us at the email address below. We will process your request in accordance with applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Portability: Request a machine-readable copy of your data
• Objection: Object to certain types of processing
• Restriction: Request that we limit how we use your data

To exercise any of these rights, please contact us at privacy@worldflowai.com.

8. Cookies

We use essential cookies that are strictly necessary for the operation of our website, such as remembering your theme preference. These cookies do not require consent.

We may use analytics cookies with your consent to understand how visitors interact with our website. You can manage your cookie preferences through your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (if you have an account) and update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

WorldFlow AI, Inc.
Email: privacy@worldflowai.com